Contact Us

We’re here to help with sizing, orders, tracking, returns, or any other questions you may have. Your satisfaction is our top priority!

Email Support

📧 Email: support@shapesilk.com

We typically respond within 24–48 hours.

Business Hours

Monday – Saturday: 9:00 AM – 6:00 PM (SAST)

Track Your Order

You can track your order anytime using your tracking number:

Track My Order

Customer Care

If you have questions regarding refunds, exchanges, or shipping, please email us at support@shapesilk.com and we’ll assist you promptly.