1. Introduction

These Terms & Conditions govern your use of the Shapesilk website and the purchase of products from our store. By using our website, you agree to these terms.

2. Use of the Website

You agree not to misuse or disrupt the site. All images, text, and content are owned by Shapesilk and protected by copyright law.

3. Product Information

We strive to provide accurate product descriptions, but colors and sizing may vary slightly due to screen settings and manufacturing batches.

4. Pricing & Payments

All prices are listed in ZAR unless stated otherwise. By placing an order, you authorize us to charge the full order amount.

5. Shipping & Delivery

Delivery times are estimates and not guarantees. Couriers or customs may cause delays outside our control.

6. Returns & Refunds

Returns and refunds follow our official Refund Policy. Certain items may be non-returnable for hygiene reasons.

7. Order Cancellation

Orders may only be cancelled before processing. Once shipped, orders cannot be cancelled.

8. Billing Accuracy

You must provide accurate billing and shipping information. Shapesilk is not responsible for delays caused by incorrect details.

9. Limitation of Liability

Shapesilk is not responsible for courier delays, incorrect addresses, or misuse of products. Our liability is limited to the value of your purchase.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy.

11. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted with the updated date.

12. Contact Us

For questions, contact us: support@shapesilk.com